The KitchenAid Stand Mixer Repair: Leaking Oil/ Grease “Missing Step”

by A.J. Coltrane

The KitchenAid Stand Mixer started dropping grease over the last couple of weeks. The grease had broken down. Most likely this happened because the unit ran hot by getting overworked, or the blinds didn’t get closed and it wound up sitting in the sun. (This also happens if the unit isn’t run frequently, which is never an issue around here.)

From what I can tell, there aren’t any free manuals available that discuss assembly/disassembly. Calling KitchenAid was no help, the customer service person said that they “weren’t in the DIY business”. I found this video, which was great, except when it comes to the step at the 3:15 mark:

“Remove the four screws”

The unit that he’s working on is pretty old — they don’t manufacture them like that anymore, or at least *mine’s* not like that! (Mine also lacks the tilt-back head.) On mine there are two visible screws. To access the other two screws it was necessary to remove the four very large screws that hold the entire top assembly onto the base. (One or two of those “large screws” were really stiff.) This revealed the two screws that needed to be removed so that the top housing could be separated from everything else. See the pic:

The two screws sticking up on the right are the “hidden” offenders.

Hopefully someone will find this post and it’ll save them some time. I chose to remove the “four large screws” only after a phone call and some time-sink internet digging didn’t turn up any other useful info. Overall though the repair is really not too painful, and the unit now sounds better than before I opened it up. It probably needed it anyway.


3 comments to The KitchenAid Stand Mixer Repair: Leaking Oil/ Grease “Missing Step”

  • Dennis

    Where did you get the replacement grease?

  • A.J. Coltrane

    I went to a local repair shop. They charged me a nominal amount of money for the grease, which they just scooped out of a larger container and into a paper cup. The smallest quantity of grease I could find online was much more than I needed, and not inexpensive.

    I think it was the equivalent of maybe half of a coffee cup, so maybe 4-6 ounces?

  • Gary

    This was he helpful

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